Job Responsibilities:

1、Responsible for workplace network, desktop operation and maintenance support, and project management.

2、Install, configure, and maintain network devices and servers; perform routine maintenance, inspections, and on-site troubleshooting for information systems and networks.

3、Maintain company computers, printers, audiovisual conferencing systems, and other office equipment and systems.

4、Handle daily incident tickets, problem tickets, and other workflow tasks according to IT department requirements and processes.

5、Respond quickly to business needs and provide solutions.

Qualifications:

1、Bachelor's degree or higher in Computer Science or a related field, with at least 3 years of work experience.

2、Familiar with desktop environments and operating systems, capable of troubleshooting user desktops and terminals; understanding of Active Directory (AD) architecture, DHCP, DNS management, and security access authentication.

3、Proficient in routing, switching, security, VPN, NLB, and other network technologies; familiar with mainstream network devices and solutions; experience in installing, configuring, and troubleshooting firewalls, routers, and switches. Holding a mid-level or higher certification from a major network vendor is preferred.

4、Strong communication skills, ability to learn quickly, and a team-oriented mindset.

5、Prefer working-level proficiency in English and Chinese communication skills.

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