About TabSquare:

TabSquare provides AI-powered technology solutions for the F&B industry. Through TabSquare's solutions, restaurants can efficiently manage orders, process payments, and effectively engage with their customers.

TabSquare assists partner restaurants in driving higher sales, streamlining operations, and delivering an enhanced customer experience. TabSquare is a market leader with operations in Singapore, Malaysia, Indonesia, Australia, the Philippines, Taiwan, Thailand, Hong Kong, Sweden, and the UAE. Trusted by thousands of restaurants, TabSquare's clients include well-known F&B brands such as Pizza Hut, KFC, Minor Food Group, Sushi Tei, Paradise Food Group, Japan Foods Holding, The Coffee Club, Old Town White Coffee, Secret Recipe, and many more.

TabSquare is a wholly owned subsidiary of Delivery Hero, a global leader in the food delivery industry.

For more information, visit http://www.tabsquare.ai.

Responsibilities:

• Lead Market Expansion: Coordinate with regional leaders and planners to manage the end-to-end execution of new market launches.
• Feature Management & Strategy: Drive internal stakeholders through the full feature launch cycle, ensuring alignment with market-specific requirements.
• Market Research & Analysis: Conduct in-depth research to identify market trends and optimize implementation strategies.
• Process & Workflow Optimization: Analyze and enhance operational workflows, resource allocation, and efficiency to improve execution.
• Operational Strategy & Execution: Develop and oversee end-to-end onboarding, implementation, and incubation strategies in collaboration with channel partners.
• Stakeholder Collaboration & Training: Ensure seamless coordination across multiple markets, providing training and support to channel partners on processes and products.
• Project Management & Reporting: Own project timelines, monitor progress, and generate reports to ensure efficient execution.
• Continuous Improvement: Actively pursue opportunities to streamline operations, increase efficiency, and drive business growth.

Requirements:

• Experience in Leadership & Operations: Minimum 3 years leading teams across multiple regions in hospitality tech, operations, or a related industry.
• Project Management Expertise: 5-7 years of experience managing complex projects in tech operations, with a proven track record of successful execution.
• Hospitality Industry Background: 2-3 years of relevant experience in hospitality operations is preferred.
• Technical & Analytical Skills: A degree in a tech or computer-related field with strong problem-solving and attention to detail.
• Strategic Thinking & Execution: Ability to manage end-to-end project plans, timelines, and costs while connecting the dots across multiple functions.
• Stakeholder Engagement & Influence: Excellent communication and interpersonal skills, with the ability to present ideas, engage in discussions, and influence without direct authority.
• People & Organizational Leadership: Strong leadership skills with experience in developing teams, fostering collaboration, and mentoring team members into leadership roles.

What We Offer:

• Hyper growth company in a one of the hottest areas of F&B Tech, with unique exposure to driving Fintech and Artificial Intelligence in a vertical
• Chance to work with bright minds from across cultures and countries
• Opportunity to strengthen regional experience working across multiple markets in the region and internationally.
• Fast paced and dynamic work environment with an opportunity to grow rapidly
• A culture that promotes empowerment, autonomy, and new ideas, enabling employees to deliver the best work of their careers.

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