Role Name : Project Specialist - Delivery

Job Overview:
We are sourcing talented professionals for the role of Project Specialist - Delivery on behalf of our esteemed client. The selected candidate will play a key role in implementing and managing changes within the desktop environment as part of various IT projects. They will collaborate closely with internal teams, stakeholders, and project coordinators to ensure smooth execution and delivery.

Key Responsibilities:
- Implement and manage changes to the desktop environment as per project requirements, ensuring minimal disruption to operations.
- Collaborate with the Project Specialist Coordinator to align tasks with project objectives and timelines.
- Troubleshoot and resolve desktop-related issues arising during project implementation.
- Provide technical support and guidance to end-users during transition periods.
- Maintain clear documentation of processes, changes, and resolutions.
- Ensure compliance with security protocols and company policies while deploying changes.
- Coordinate with cross-functional teams to support the successful delivery of projects.

Key Attributes & Skills:
- Excellent Communication Skills – Ability to effectively interact with stakeholders, technical teams, and end-users.
- Interpersonal & Customer Care Skills – A customer-centric approach with a problem-solving mindset.
- Ability to Work Under Pressure – Adaptability to tight deadlines and high-pressure scenarios.
- Technical Expertise – A strong grasp of various desktop applications, both in-house and third-party.
- Help Desk Experience – Hands-on experience with help desk call management systems.
- Jira & Agile Delivery – Familiarity with Jira and Agile methodologies to manage workflows efficiently.
- Attention to Detail – Ability to document processes and follow structured implementation plans effectively.

This is an exciting opportunity for professionals looking to work on diverse IT projects in a dynamic and fast-paced environment. If you have the required expertise, we encourage you to apply!

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