Job Responsibilities 

• Act as the primary point of contact for client inquiries and resolve issues efficiently, tracking queries to resolution using established procedures
• Manage client post trade reporting related to margin calls and other operational needs
• Provide support to clients on the use of post-trade interfaces and platforms
• Conduct regular client service reviews, identify areas for improvement, and contribute to strategic solutions to enhance the client experience
• Collaborate with internal stakeholders across various departments (e.g., Legal, Risk, Operations and Technology) to address client needs

Job Requirements:

• Bachelor's degree in Finance, Business Administration, or a related field
• 3 years of experience in trade support/middle office role with experience in interest rate and forex products
• Strong communication and organizational skills
• Strong attention to detail and accuracy

Interested parties, please click Apply Now for application.

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