Responsibilities:

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key
• Process all check-outs including resolving any late and disputed charges. Receive payment by cash, credit cards, etc. and is able to post these in the computer correctly
• Answer, record, and process all guest calls, messages, requests, questions, or concerns
• Perform any ad hoc duties as assigned by the superiors

Requirements:

• Fresh graduates are welcome
• Service-oriented and able to work in a face-paced and dynamic operation
• Excellent leadership, communication and interpersonal skills

Benefits:

• 5 Day Work Week
• Birthday Leave
• Group Medical Insurance (For Employee and Employee's Children)
• Dental Care for Employee
• Complimentary Duty Meal
• Transportation Allowance
• Yearly Discretionary Bonus
• Hotel Food & Beverage Discounts
• Good Career Progression & Development

Join Our Team

Surrounded by the enchanting hillside greenery and facing the stunning view of Victoria Harbour, Hopewell Hotel is one of the largest 5-star hotels in Hong Kong.

Home to the largest park in Wan Chai, this hotel provides 1,000 guestrooms to fit the needs of all travellers, over 6,500 sq. m. of column-free meetings and convention spaces, various dining and recreational facilities, more than 400 parking spaces with Wan Chai’s largest lifestyle mall, Hopewell Mall.

If you are looking for a fun and rewarding career opportunity, we now invite you to join us as one of our team members.

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With a large number of applications received, only shortlisted candidates will be contacted for an interview.

Personal data collected will be treated in strict confidence and used for recruitment purposes only.