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Customer Service Associate

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Customer Service Associate

SGS Hong Kong Limited
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Job Highlights

  • Double Pay; Performance Bonus; Free Shuttle Bus Service
  • Customer Service; Testing and Certification
  • 5 days work week; Fresh Graduates are welcome

Key Responsibilities:

  • Deliver customer satisfaction through professional service quality, including prepare proposal, quotation, and agreement for customers.

  • Communicate with laboratory staff on special sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner

  • Assistance in ad-hoc project.

Requirements:

  • High Diploma or above in any subjects
  • 1-2 years’ experience in customer services
  • Good communication skill, outgoing and initiative
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Proficiency in Japanese is an advantage
  • Higher experiences will be considered as CS Executive.

As a caring company, SGS not only offers a competitive remuneration package but also offers staff caring items to the right candidates, including:

  • 5-day Work Week
  • Double Pay and Performance Bonus
  • Dental and Medical Benefits
  • Accidental Insurance and Life Insurance
  • Annual Leave
  • Birthday Leave
  • Paid Maternity Leave, Paternity Leave, and Marriage Leave
  • Career Advancement Opportunities
  • On-the-Job Training
  • Education and Training Subsidies
  • Employee Assistance Program (EAP)
  • Staff Activities

Interested parties please send your full resume with expected salary and date available by clicking Apply Now.

(Data received will be kept confidential and used for processing application only.)

More Information

Salary
14,000 - 17,000 / month
Benefit
  • 5-day week
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
Location
  • Fanling
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
Overview

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.

We are 100% committed to helping you reach your full potential. Be the professional you want to be with SGS. Be 100% you.

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