Field Service Engineer

• Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts.
• Diagnoses system failures and determines most cost-effective solution.
• Escalates complex issues to greater level of technical support or quality reporting system.
• May develop new customer service/product agreements.
• Responds to customer support calls within an assigned territory.

Job Requirements:

• Degree in Biomedical/Medical Engineering, Electronic/Electrical Engineering, or a related field.
• 2 years of experience in the medical services field.
• Comfortable working at customer sites such as hospitals
• Proficient in Microsoft Windows operating systems.

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