Introduction

As part of the iX Experience Design & Marketing Platform Practice, the role is responsible for manging the developed digital experiences deployed at various venues.

Your Role And Responsibilities

• Manage, maintain and ensuring the healthiness of various digital applications and experiences in production
• Troubleshoot and maintain configurations and/or scripts for deployment and starting executables
• Monitor system performance, escalate application and/or hardware issues to designated contact points
• Strong communication skills with the ability to effectively communicate with end-users on issue identification, mitigation and workarounds
• Document and maintain procedures for issue resolution
• Provide stand-by and ad-hoc support at non-office hours
  
  

Required Technical And Professional Expertise

• Diploma or Higher Diploma graduate, preferably in Information Technology or related disciplines
• Minimum 2 years of relevant working experience
• Good command in both spoken and written English
• Good command in spoken Cantonese and Mandarin
  
  

Preferred Technical And Professional Experience

• Experienced in digital kiosk IT solutions is an absolute advantage
• Knowledge of SQL (Structured Query Language) for database querying
• Good technical skill on Windows and mobile applications

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.