Retail - Store Advisor(H Queen's Hong Kong)
, the original text shall prevail in case of any discrepancies.Job Highlights
- 按照陳列標準進行產品的陳列調整,包含日常補貨和季節性調整
- 積極進取,具有團隊合作精神,有相關零售工作經驗尤佳
- 通過主動分享品牌社群活動,售後服務政策等方式與顧客建立長期鏈接
Location: Hong Kong
In short
On昂跑直營團隊是我們至關重要的團隊之一，在這裏凝聚了品牌對運動的承諾與願景，凝聚和呈現整個團隊努力的結果。
我們將直面消費者，與消費者密切互動，傳遞品牌故事，展示On 昂跑的核心價值觀和運動激情，為On昂跑為每一位顧客提供充滿激情的，專業的，多元包容的驚喜體驗。加入昂跑，從事你熱愛的運動事業，同時引領自我發展，找到長期職業發展的方向和機會，我們期待通過彼此的努力實現長期共贏。
Your Mission
- 熟悉品牌理念及品牌精神，能夠傳遞品牌故事，總是積極主動與顧客互動，打造熱情，多元的品牌體驗；
- 熟悉產品知識和應用場景，主動探索傾聽顧客運動需求，能夠針對不同的運動需求提供專業的解決方案；
- 按照陳列標準進行產品的陳列調整，包含日常補貨和季節性調整；
- 按照運營標準操作貨品管理（來貨/退貨/盤點/防損），收銀臺管理（結賬/賬目核對/退換收銀系統操作），開關門，日常復盤等基礎工作；
- 能主動且高質量的配合店長或者代班完成日常工作計劃，做好工作的交接；
- 通過主動分享品牌社群活動，售後服務政策等方式與顧客建立長期鏈接。
- 支持On社群活動的準備和接待工作，協助活動的順利開展和提升到店體驗。
- 能夠主動對工作提出想法和優化的建議，積極參加店鋪會議分享反饋和店長及團隊共同達成店鋪行動計劃目標；
- 基於店鋪項目製，主導產品培訓/社群/陳列/線上內容的相關部分。
- 對自我成長和發展負責，能夠主動思考和店長一起製定自己的發展行動計劃。
Your story
- 你是運動愛好者，有一定的運動基礎，有樂於探索運動的熱情。
- 你積極樂觀，充滿活力，樂於探索未知主動學習。
- 你有良好的語言表達能力和積極主動的溝通能力，樂於傾聽，並主動為他人提供幫助和建議，致力於為顧客提供WOW的購物體驗。
- 你樂於接受和給予反饋，因為你認可這是自我成長的基石和動力。
- 對消費者和零售行業充滿有好奇心，願意探索。
- 可接受零售的靈活工作時間並配合周末或節假日加班，綜合工時製，做五休二。能適應快節奏的工作環境，抗壓能力強。
- 積極進取，具有團隊合作精神，有相關零售工作經驗尤佳。
- 有帶跑經驗、跑團經驗、陳列知識和培訓技巧的候選人優先考慮。
- 具備基本英文接待顧客的溝通能力優先考慮。
About the Team
與你期望中的年輕消費品牌一樣，On昂跑直營（直面消費者）團隊是一支快節奏的團隊。我們熱愛運動，鼓勵多元包容的文化，我們協同合作並鼓勵反饋，我們朝著共同的目標努力。你將與門店團隊和領導層以及全球直營零售團隊一起，革新傳統的零售業務，為顧客創造令人驚喜的體驗。
Most lived Spirit in our team
Positive
Positive
We’re upbeat, fully living On’s Positive Spirit. The magnetic atmosphere of our stores is unmistakable and we pass that energy on to everybody who walks in. We can see the impact we make – and know what we’re doing it together.
We have age ranges from 21-64 and 60 nationalities. That is really diverse and brings us the best ideas to problem solve on the ground. Solving everyday little problems for different customers, that's our value proposition.
What we offer
On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.
On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
What to expect
We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.
Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.
Step One:
You'll start by submitting your application to a specific role.
We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. We ask that you allow around 14 days for us to come back to you with a response. If you are a good fit to the role, someone will follow up with you within that window. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.
All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.
More Information
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