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Regent Experience Agent - Club

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Regent Experience Agent - Club

Regent Hong Kong
AI翻譯由Google Translate提供,內容如有歧異,請以原文為準。

Job Highlights

  • Front Office
  • Club Service
  • Food & Beverage
YOUR DAY TO DAY
  • Responsible for the delivery of guest service through all areas of the Regent Club
  • Finish all aspects of the Regent Club service operations
  • Set buffet Breakfast, Afternoon Tea and Evening Cocktails and inspect the quality of food.
  • Provide superior service and value for our guests.
  • Contribute to overall operational efficiency by performing relevant duties as assigned
  • Provide exceptional Concierge information to our guests about local and area attractions, restaurants, theatres, special events, tickets, confirmations and other available services
  • Develop and maintain strong guest relationships to ensure IHG members loyalty
  • Inspect the room and ensure the room is ready before guest arrival. Ensure all amenities are in room prior to guest arrival
  • Meet up with VIP and other guests’ arriving and escort the guests to their room or to the Regent Club
  • Performs check-in/check-out for IHG members and Regent Club guests
QUALIFICATIONS AND REQUIREMENTS
  • Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field
  • Good knowledge on Front Office and well familiar with Regent Club operation will be a plus 
  • Basic Food and Beverage knowledge
We offer promising career opportunities with excellent remuneration packages, on-going professional learning & development, a culture of service excellence and a diversed workplace that celebrates differences.

Applicants who do not hear from us within four weeks should consider their applications unsuccessful. Data collected will be used for recruitment purpose only.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Medical plan
  • Transportation allowance
Job Function
Location
  • Tsim Sha Tsui
Work Model
  • On-site / At the workplace
Industry
Experience
  • 1 year - 5 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Overview
The reimagined Regent Hong Kong returns to the famed Victoria Harbour.

Generations of unforgettable experiences and glorious delights are fondly remembered and thoughtfully re-envisioned to uplift and inspire.

Here discreet luxury is majestic and intimate, decadent and elegant, always seamlessly bespoke.

Warm and lyrical, evocative, and inspirational, a rare urban haven.

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