Responsibilities:

• Handle reservations made by phone or email on a daily basis
• Ensure guest’s special needs are recorded in guest profile and respond tactfully
• Follow up on booking amendment or cancellation
• Liaise with travel agent closely to maintain accurate records of daily allotment used
• Perform any other duties as assigned by superiors

Requirements:

• Certificate / Diploma holder in Hospitality Management or related discipline
• 1-2 years working experience in related field is preferred
• Good command of both spoken and written English, Cantonese and Mandarin
• Good communication skills with professional telephone manner
• Familiar with Opera/Cambridge system and MS Office applications
• Fresh graduates are also welcome
• Immediate available is highly preferred

Benefits:

• 5-day Work Week
• Birthday Leave & Red Packet
• Work Anniversary Leve
• Examination Leave
• Marriage Leave
• Full Pay Maternity & Paternity Leave
• Free Duty Meal
• Discretionary Bonus
• Group Medical Insurance
• Staff Discount on F&B and Hotel Rooms
• Training Subsidy
• Learning & Development Opportunities

Working Location:
Kwai Hing

Interested parties please send your resume with current and expected salary to Human Resources Department at hr@hotelcozi.com or WhatsApp us at 5970 1400 .

Applicants not invited for interview within six weeks may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished.