Dynamics of the Role

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

How You’ll Contribute 

• Provide IT operational support, including asset management.

• Assist with IT procurement and vendor management.

• Support data center operations.

• Communicate effectively with customers, service providers, and office end-users.

• Respond to end-user service requests and provide technical hotline support.

• Perform hands-on tasks, including desktop installations.

• Install and configure computer hardware and operating systems.

• Willingness to work overnight shifts.

What You’ll Bring 

• Graduate or certificate holder from a Technical Institute in Computer Science or Information Technology.

• Minimum of 3-4 years of relevant experience in computer operation support.

• Proficient in MS Office, Windows operating systems, and Exchange Server.

• Ability to work under pressure and follow supervisor instructions.

• Strong communication and interpersonal skills.

• Good knowledge of Windows operating systems and MS products.

• Basic knowledge of networking is an advantage.
   

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