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Customer Service Officer (逢星期日休息)

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Posted on 4d ago
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Customer Service Officer (逢星期日休息)

LUMIERE HONG KONG LIMITED
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    • 職責範圍︰
    • 負責監督及管理日常客戶服務工作，爲客戶提供專業貼心服務解答、處理客戶爭議並及時爲客戶解决問題
    • 提供支援予銷售及市場營銷團隊
    • 監督客戶服務人員，並提供培訓和指導
    • 計劃和管理日常人力安排
    • 履行分配的其他行政職責
    • 帶領圑隊充分符合公司的服務標準和政策
    • 分析和處理客戶反饋以推動服務的持續改進
    • 庫存管理
    職位要求：
    • 中五程度或以上，2年相關工作經驗
    • 懂讀寫中英文報告及電腦操作，包括MS Word、Excel及中英文打字 (倉頡/速成)
    • 操流利粵語、略懂英語及普通話
    • 主動，熱誠，具良好溝通技巧及服務態度

    專業培訓︰
    • 全方位專業在職培訓
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    Skills

    More Information

    Salary
    16,000 - 30,000 / month
    Benefit
    • Birthday leave
    • Compassionate leave
    • Dental plan
    • Marriage leave
    • Medical plan
    • Year-end bonus
    Job Function
    Work Model
    • On-site / At the workplace
    Industry
    Employment Term
    • Full-time
    Experience
    • 2 years - 7 years
    Career Level
    • Entry level
    Education
    • Asso. Deg or High Dip
    • Diploma or equivalent
    • F.5- F.7 or DSE

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