Company / Product:

Omnichat is an Omnichannel Chat Commerce SAAS Platform designed to help businesses implement marketing automation, achieve higher conversion rates, and increase their sales and customer service efficiency.

It integrates well-known messaging channels including proprietary Webchat, Facebook Messenger, LINE, WhatsApp Business API, WeChat, and more.

We deliver actual value to our clients. Achieving 300 percent year-on-year annual recurring revenue (ARR) growth in the past two consecutive years, But it takes a growing global team of passionate, eager-to-be successful employees to continue adding to the 5,000+ companies we support.

Are you ambitious and looking to start a lucrative sales career with an innovative technology company in one of the fastest-growing sectors? If so, this is the perfect opportunity for you.

Job Description

• As a key support in daily sales operations function
• Partner with the Regional sales leaders to drive the implementation of strategic initiatives to improve commercial performance, analytics frameworks and sales efficiency for the business
• Assist to build the systems and processes to drive overall productivity and effectiveness of the sales organization
• Perform deep dives to derive insights on success drivers and blockers of the sales process, and share data driven insights with stakeholders
• Design, implement and optimize sales processes for multiple regional businesses across all critical steps of the customer journey
• Formulate reporting flow to minimize time spent compiling and maximize time spent analyzing
• Support sales leadership with data requests for executive level reporting, QBRs, etc
• Field ad hoc analytics and data requests from sales and customer success team

Job Requirement

• Bachelor in Business Administration or equivalent disciplines, demonstrating a strong foundation in business principles.
• 3 years+ experience in B2B Sales Ops role.
• Native in in English and Mandarin, both verbally and written
• Knowledge in Hubspot, Salesforce or similar CRM systems is a Plus
• E-Commerce / Retail Solution sales experience is an advantage
• A competitive mindset, positivity, and a “can-do” attitude

What Do You Get

• Experience working directly with large global organizations with complex demands and interesting projects
• Being part of an International team and environment
• Working with some of the the most experienced Account Managers and Business Development team at Omnichat
• Exposure to global teams within Omnichat (product, sales enablement, sales, marketing)
• Opportunity to help implement onboarding best practices and processes for Omnichat’s largest and most valued clients.

Why You Should Join Us:

• We work in a fun, collaborative open space where we encourage creativity and ideas flow freely.
• Flat structure environment, you will be able to work independently and present your own ideas.
• We provide guidance and mentorship to polish your business skills and entrepreneurship mindset.
• We are one of the standout tech startups in Hong Kong, targeting a huge opportunity in Asia.

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