About SUNRATE

SUNRATE is a global payment and treasury management platform for businesses worldwide. Since its inception in 2016, SUNRATE is recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs.

With its global headquarters in Singapore and offices in Hong Kong, Jakarta, London and Shanghai, SUNRATE partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays and is the principal member of both Mastercard and Visa.

To learn more about SUNRATE, visit https://www.sunrate.com/.

Job Overview

We are looking for a talented UI/UX Designer to enhance the user experience of our cross-border B2B fintech platform. You will take full ownership of the design process, from user research to high-fidelity prototyping, ensuring a seamless and intuitive experience for our international users. Your expertise in global user behavior and localization will be key to driving engagement and conversion.

Key Responsibilities

• Lead end-to-end UI/UX design for our B2B fintech platform, identifying pain points and proposing innovative, user-centric solutions.
• Conduct in-depth user research, usability testing, and data-driven iterations to optimize product design for different markets.
• Develop and maintain a scalable, multilingual-compatible design system that aligns with global user experience standards.
• Collaborate with cross-functional teams, including product managers, developers, and marketing, to translate business needs into intuitive user interfaces.
• Continuously analyze user behavior and conversion metrics, implementing A/B testing strategies to enhance engagement.
• Ensure compliance with international standards and regulations (e.g., GDPR, accessibility guidelines) when designing user flows.
• Adapt UI/UX design to cultural nuances across Great China, South East Asia, UK and EU markets, ensuring localization best practices.

Requirements

• 3+ years of experience in UI/UX design, preferably in B2B SaaS or fintech platforms.
• Proficiency in Figma and other industry-standard design and prototyping tools.
• Strong product ownership mindset, with the ability to take initiative and drive cross-team collaboration.
• Solid understanding of global design trends, with prior experience in cross-border or multilingual product design.
• Strong analytical skills with experience in A/B testing, heatmaps, and user behavior analysis tools.
• Excellent communication skills, capable of presenting design concepts to stakeholders across different regions.

Preferred Qualifications

• Led the end-to-end design of an international product from 1 to 10
• Experience in multilingual UI layout and localization challenges.
• Familiarity with overseas user research tools (e.g., UserTesting, Maze).
• Fluency in Mandarin and English is a must, fluency in an additional language is a plus

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