Job Responsibilities:

• Lead and coach a frontline team to ensure the delivery of standardized workflow with quality customer service and clinical care;

• Maintain a high efficiency of clinic operations and execute the continuous improvement plan for clinics

• Review existing policies and procedures to to ensure clinic compliance Monitor workload among clinics and allocate appropriate manpower to ensure the consistent and efficient services;

• Collaborate closely with cross-functional departments and external vendors 

• To handle any ad hoc assignments and special projects as assigned by management.

Requirements:

• RN or EN qualification preferably, 5+ years relevant experience in clinic operations and administrative experiences 

• Excellent people management with strong interpersonal, coaching and problem-solving skills 

• Well-organized, customer-oriented and good communication skills

• Good command of written and spoken English and Chinese (Cantonese & Mandarin);

• Training received from Nursing or healthcare related disciplines will be a definite advantage.

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