Job Description:

• Provide sense of welcome in professional manner upon guest arrival.
• Maintain good communication among team to achieve high level of service.
• Assist restaurant manager in optimizing outlet business volume and capacity.
• Always handle guest responses and reservations in professional manner.
• Follow up on particular guest request / order with concern parties such as dietary allergy or arrangement for special occasion etc.
• Reconfirm all guest reservation in advance to optimize operation.

Job Requirements:

• 1 year experience in guest / customer service, or an equivalent working experience.
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
• Good interpersonal skills.
• Excellent command of Cantonese, English & Mandarin.

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, The Kowloon Hotel, 19-21 Nathan Road, Kowloon or fax to 2368 0672 or email to career.klnh@harbour-plaza.com

We are an equal opportunity employer and welcome applicants from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post(s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.