Job Description

In this position you will....

be acting as the bridge between the Business and the Tech team, from spearheading client discoveries and requirement gathering for customer onboarding, to evolving the partner Backoffice for operational efficiencies, to creating internal alignment on technical solutioning

You will be responsible for…

• Owning the team’s roadmap and backlog, ensuring work focuses on those with highest value for the organization for your squad.
• Creating clarity and alignment on deliverables within your team, across tech teams, and to clients and stakeholders.
• Conducting client discoveries on partner onboarding, creating alignment from business to technical perspective.
• Ensuring the platform domain grows in a scalable, reliable and compliant structure.
• Utilizing your deep knowledge of users and technology to define end-to-end requirements/stories that are comprehensible to developers/QA.
• Supporting troubleshooting and resolving potential issues in production environment.
  
  

For you to be successful…

We expect you to be able to demonstrate the following key competencies

Impactful

• Has a clear understanding of team’s objectives and aligns efforts to these.
• Empowered to be quick to act and take steps to address issues.
• Maintains commitment to achieving goals in the face of obstacles.
  
  

Communication

• Communication is specific and fact based using a style appropriate for the audience.
• Communicates clearly and actively listens to others.
  
  

Adaptable

• Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don’t go to plan.
• Adapts to changes quickly, flexibly and easily.
  
  

Collaborative

• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Builds diverse networks and cooperative key working relationships to work in partnership with others.
  
  

Literacy – Digital, Technology and Data

• Proficient and competent in navigating and using digital, data and technology tools and software applications relevant to the role.
• Able to understand, interpret, analyze and communicate data and applies these skills to derive insights and performance.
  
  

Qualifications

You will require the following qualifications and skills

• At least 5 years’ relevant working experience within an agile environment.
• Degree holder of computing, engineering or business-related subjects is preferred.
• Strong understanding of software development process and technical requirements
• Outstanding stakeholder management, communication, and project management skills.
• Proven Ability to collaborate with a global team, across multiple time-zones.
• Detail-orientated with strong organizational skills
• Fluent in both written and spoken English.
  
  

About Us

bolttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.

We’re a global team of pioneers, united by our ambition to build the future of our industry. Our team are growing our footprint all the time, serving millions of customers and partners around the world. We believe we are uniquely positioned as transformation leaders, because we are at the intersection of insurance and technology.

DIVERSITY AND INCLUSION

At bolttech, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.

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