The Head of Digital and Innovation will spearhead our client’s digital transformation initiatives and drive technological advancements across all facets of the business. This role is responsible for architecting a robust digital strategy that leverages data science and advanced analytics to create competitive advantages, streamline operations, and enhance the customer experience. You will work closely with C-suite executives and lead cross-functional teams that bridge technology, innovation, and business strategy to ensure the organization not only meets but also exceeds market expectations.

Key Responsibilities

• Digital Transformation Strategy

1. Define and execute a forward-thinking digital transformation roadmap aligned with the company’s long-term business objectives.
2. Identify emerging technologies and trends to keep the company at the cutting edge of the life insurance landscape.

• Data Science & Analytics Integration:

1. Champion the integration of data science and advanced analytics to drive a culture of data-driven decision-making.
2. Oversee initiatives that utilize artificial intelligence, machine learning, and big data analytics to optimize risk assessment, underwriting, and customer service.

• Technology Adoption & Roadmap Design:

1. Develop a clear technology adoption roadmap that outlines short-term projects and long-term investments.
2. Manage the selection, implementation, and scaling of innovative digital platforms and tools that drive business efficiencies.

• Innovation Leadership:

1. Foster an environment of continuous innovation by encouraging experimentation, agile development, and creative problem-solving.
2. Evaluate partnerships, vendor solutions, and new business models that could provide a strategic edge in the competitive landscape.

• Strategic Stakeholder Engagement:

• Act as a key liaison between the C-suite, technology teams, and other business units to ensure that digital initiatives are well-aligned with overall business strategy.
• Present clear, data-backed business cases and technology roadmaps to executive leadership.

• Team Leadership & Collaboration:

• Lead and mentor a diverse team of digital experts and data scientists.
• Ensure seamless collaboration across departments to foster a unified approach to innovation and digital strategy.

• Change Management:

1. Develop and implement strategies that promote digital literacy and agile methodologies across the organization.
2. Guide the company through transitions related to digital innovation, ensuring minimal disruption and maximum value creation.

• Performance Measurement:

1. Establish key performance indicators (KPIs) to assess the impact of digital initiatives.
2. Regularly review and refine strategies based on performance data, market conditions, and technological advancements.

Qualifications & Experience

• Minimum of 15 years of progressive experience in digital transformation, innovation management, or related technology roles.
• Established track record of leading cross-functional teams and managing complex technology projects in regulated industries—life insurance experience is a plus.
• Life Insurance industry experience is a must.
• Demonstrable exposure to data science projects, with a clear ability to leverage analytics for strategic decision-making.
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• An advanced degree (MBA, MSc, or equivalent) is preferred.
• Excellent communication skills in English and Chinese. Ability to present and communicate with C-Suites.

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