• Develop and lead the dedicated key accounts strategy, plan implementation of the strategic goals set for the business growth

• Provide strong ownership of the assigned accounts, with commitment to deliver commercial targets with joint efforts

• Develop a strategic Customer Plan with objectives, strategies and plans to meet the Company and Customer needs

• Optimize the achievement of volume, sales revenue, distribution, pricing, return and product freshness targets through managing the performance of assigned key account

• Prepare the annual and medium term budget by customers in accordance with guidelines on brand strategies

• Develop the strategic plan for product launch with the channel management concept

• Validate and manage product cost as per company targets

• Create awareness and demand for Ferrero brands by working closely with Trade Marketing and Brand Team on the development of program details to ensure accurate interpretation of brand strategies and application

• Conduct detailed analysis of market intelligence to help shape Ferrero strategies, In close coordination with the Trade Marketing Manager

• Manage the commercial policy, trade terms and customer plans for key accounts, negotiation of trading terms with the concept of pay for performance

• Carry out negotiation activities, defining and negotiating contracts, annual / session promotion plan according to the marketing plan, planograms and others with the customers assigned

• Plan, propose, implement, evaluate, and get feedback all the sales and promotion activities with regular updates to internal teams

• Provide sales forecast management and continuous monitoring of sales targets achievement

• Monitor sell-in and sell-out performance to improve the efficiency and effectiveness of promotions and activities

• Manage business review with customers regularly to share new plans, evaluate the performance, identify opportunities and provide recommendation for improvement.

• Build and strengthen the relationship with key account customers to enhance customer satisfaction

• Manage clear and timely communication exchange with cross-functional teams, collaborating with relevant stakeholders if the effective manner. Provide solutions to management when facing challenges, manage conflicts

• Ensure operational efficiency by working closely with internal parties and customers on the work systems and procedures for ordering, delivery, and invoicing and participating in relevant projects and assignments

• Manage planning and booking to reserve reasonable lead-time for each party to ensure smooth operation and avoid missing opportunity 

• Support inventory control and keep product freshness with high standard of forecasting accuracy 

• Communicate with key chains Operations and Supply Chain teams to facilitate compliance at store level. Improve sales forecast accuracy to avoid out of stock or over stock issues

•  Maintain a sound record for budget control and verification, ensure compliance in daily operations according to company guidelines 

• Take lead in internal projects, that facilitate business development and growth

Requisition ID

69009

Job function

Sales

Country

Hong Kong

City

Hong Kong

Introducing Mohammed, a driven professional from South Africa working in our Global Sales, Business & Development team. Mohammed's entrepreneurial spirit has been evident since childhood. Even as a young boy, he would upgrade and invest by selling his unwanted toys, igniting his passion for sales and business development.