Job Responsibilities:
Lead and manage a team of Risk Management for credit card, unsecured lending products and merchant acquiring;
Monitor and detect suspicious fraud issues, and provide insight on fraud prevention;
Monitor and assess merchant application and potential fraud;
Monitor, analyse and identify potential problematic issues of overdue, debt collection, credit limit, etc.;
Provide advise and suggestions on credit policies and collection strategies,
Liaise and work closely with internal departments in outstanding accounts, bad debts and dispute issues;
Liaise with external parties on credit collection matters, like debt collection agencies, credit reference agencies, and statutory bodies;
Support the department in compliance with regulatory requirements;
Identify and drive new initiatives for system enhancement, operational efficiencies and process streamlining;
Assist in ad hoc assignment as required from senior management from time to time.
Job Requirements:
Degree holder with at least 8 years working experience of risk management, solid experience in fraud control and credit collection is preferred;
Sound knowledge of fraud control, credit collection and related processes;
Sound knowledge in regulatory rules and regulations;
Strong business acumen with good problem solving, and communication skills with internal and external stakeholders;
Positive mindset and great sense of ownership;
Proficiency in written English and Chinese;
Fluent in Mandarin is a must.
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