Requirements:

• Higher Diploma in Hotel Management or minimum 7 years’ relevant experience with 3 years at supervisory level in customer service industry, preferably in hospital and hotel settings

• Good time management skill and ability to work under pressure and meet tight deadlines

• Mature, responsible, and detail-oriented

• Strong communication, interpersonal, customer service and leadership skills

• Fluency in spoken and written English and Chinese (Cantonese and Mandarin)

• Proficiency in Microsoft Office applications, including Excel, and English & Chinese word processing

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