Duties:

• Serve a contract assignment under InfoTech's headcount, full-time second to serve the Marine Department;
• Manage MD office computers, share drive and network in complying with relevant regulations and rules including user account and data availability, protection, and confidentiality;
• Support MD users on standard office software packages such as Lotus note email, MS Office and Electronics Recordkeeping System (ERKS);
• Conduct annual network security review, tackle network problems, security vulnerabilities and findings from IT security risk assessment and audit;
• Manage patching and deployment of enterprise software;
• Provide technical support services to end users;
• Assist in procurement of IT hardware, software, IT services;
• Maintain and update hardware and software inventory records;
• Carry out other project related duties as designated;
• Provide emergency on-call support after office hours if needed.

Requirements:

• A Higher Diploma holder in Information Engineering, Computer Science or related disciplines;
• At least three (3) years post-qualification information technology experience of which two (2) year must be in a similar post and in a comparable capacity;
• At least two (2) years in network infrastructure/system support, operate and maintain, preferably with solid experience in enterprise network project design, implementation and manage, also the management of contractor/vendor; experience in vendor management is an advantage;
• Hands-on experience in LAN or Office Automation (OA) related technical support activities; at least 2 years' experience in MS Active Directory administration, PC LAN support;
• Hands-on experience in Windows and Linux servers, LAN networking, network device management and PC management; at least 2 years' experience in Windows NT Server administration and network support; a least 1 year's experience in server virtualisation technology;
• Knowledge of IT security is an advantage;
• Possession of a valid Cisco Certified Network Associate (CCNA) Certificate or Huawei Certified Network Associate (HCNA) Certificate is preferred;
• Self-motivated and good sense of responsibility;
• Strong self-learning and research ability;
• Strong commitment to project deadlines and delivering high-quality work;
• Good trouble-shooting, interpersonal and communication skills;
• Good coordination skills is a must;
• At least 2 years' experience in customer service;
• Experience work in/with the Government and management and support of Government systems and services is an advantage;
• At least 3 years' post-qualification experience in which at least 2 years' relevant experience in a similar post and in a comparable capacity.

Original JD
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Direct Line for this post: (852) 3978 8032