Job Descriptions:

• Handle daily Front Desk operation inclding check-in/out services, handle guest enquiries and complaints with a professional manner
• Ensure the daily efficiency of Front Desk operations
• Maintain high standard of services to guests
• Perform other ad hoc job duties as assigned

Job Requirements:

• Diploma holder or above in Hospitality Management or related disciplines
• Minimum of 3 years relevant experience in Hotel Industry
• Proficient in OPERA system is preferred
• Good communication and interpersonal skills
• Excellent command of both spoken English, Cantonese and Mandarin
• Candidate with less experience will be considered as Senior Guest Services Officer/ Guest Services Officer

Please state clearly your position of interest and apply in confidence with your resume to Human Resources Department, Harbour Plaza Metropolis, 7 Metropolis Drive, Hunghom, Hong Kong or fax to 3160 6960 or email to career.hpme@harbour-plaza.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.