Responsibilities:
 
 

• Conduct outbound telemarketing activities to cross-sell Credit Card or Personal Loan products to customers to achieve business goals and objectives
• Handling inbound unsecured lending applications and related enquiries
• X-selling of other financial products or related services, e.g. insurance, etc.
• Answer customers' enquiries in a timely and professional manner
• Provide accurate information to potential and existing customers
• Follow though with related departments to ensure delivery of service commitment to customers
• Process all customers' phone instructions strictly in adherence to Bank policies and procedures

Requirements:
 
 

• Form 5 or above
• 1 year experience preferable but not essential
• Understand relevant policies and procedures of the Bank as well as regulatory requirement
• Strong commitment in delivering quality customer service
• Able to communicate in English and Mandarin
• Good command of Mandarin preferable
• Good team player with excellent communication & presentation skill
• Immediate available will be an advantage

Please send your application DIRECTLY to Fubon Bank (Hong Kong) Limited, Human Resources Management Group via email: [via CTgoodjobs Apply Now] with full resume quoting the above reference no.

For other vacancies, please visit our website: www.fubonbank.com.hk

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html