Job description

Roles & Responsibility:

• Lead the Pre-Production meetings, with follow-up as necessary

• Conducts during-production (DUPRO) and final inspections

• Inspects hardlines, footwear, toys/gifts/home decor, pets item…  to the agreed AQL standards.

• Conduct onsite technical factory audit.

• Assesses & improves factory Quality Mgt. Systems

• Assist factories in developing Corrective Action Plans (CAP) and oversees implementation

• Handle customer's complaint and issues. Perform investigations as required

• Seasonal Data analysis for vendors performance based on inspection result

• Centric PLM system management for quality area

• Develop standardized work procedures and promoting best practices.

• Provide support and technical resources /advice to US team concerning supplier corrective actions and approval

• Lead resolution of major quality issues, customers complaints, and recurring issues.

• Strong communication with overseas vendors / factories / US team

• Good command of both written and spoken English

• Frequent travel (China, Southeast Asia countries …)  is required

Experience, Qualifications and Skills:

• Min 5 years relevant experience in hardlines (outdoor items)/footwear/toys/gifts/home decor/pets items, exposure in US market will be an advantage

• Strong knowledge of the hardlines production / manufacturing process

• Excellent technical, analytical, problem solving, and reporting skills.

• Able to work and communicate with US product development team and fit technicians independently as well as with the suppliers

• Responsible for conducting factories  / suppliers’ pre-production meetings, in-line and final inspection according to the company’s quality control requirements

• Provide technical recommendation to factories on workmanship issues

• Prepare inspection report within the designated timeline

• Prepare seasonal analytical reports for each vendor’s performance on quality control

• Good communication skill & good command of written & spoken English, Cantonese & Mandarin

• Frequent travel is required (China, Southeast Asia countries …) 

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