• Responsible for reply letters , handle account enquiries, written enquiries/correspondences from various units/ external parties, e.g. regulatory bodies, solicitors, etc.
• Process court order / search warrant against our customer account(s)
• Block account for deceased/ bankrupt/ liquidation/ tax recovery
• Retrieve required account information/ documents from various systems
• Take up other duties and ad-hoc duties as assigned
• Degree holder or above in Business Administration, Finance or equivalent qualifications at HKQF level 5
• Minimum 1 years’ relevant working experience preferably gained from banking
• Self-motivated, innovative, detail-minded and with strong analytical skills
• Good command of both spoken and written Chinese and English

Candidate with more experience will be considered as Deputy Manager, Frontline Support Services.

The above post requires proficiency in English, Cantonese and Putonghua.

We offer attractive remuneration package to the right candidates. Please send your full resume with expected salary to The Human Resources Manager, Bank of Communications Co., Ltd., 10/F, Bank of Communications Tower, 231-235 Gloucester Road, Wan Chai, Hong Kong, or fax to 2838 9209, or e-mail to : [via CTgoodjobs Apply Now]. 

Data held by the Bank relating to employment applications will be kept confidential and used only for consideration of applications. The bank may also refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise. A copy of Personal Information Collection Statement is available upon request.

Bank of Communications Co., Ltd. Hong Kong Branch (Incorporated in the People's Republic of China)