Company Background:

Founded in 2015, Fano Labs is a spin-off from the University of Hong Kong specializing in developing speech recognition, speaker diarization, speaker verification, and natural language processing technologies for multilingual environments. Fano Labs has offices in Hong Kong, Singapore, Shenzhen and Guangzhou. From analysis to automation, our language AI solutions empower enterprises to drive operational efficiency in customer service, compliance, and various lines of business.

Fano Labs develops an award-winning AI Interaction Analytics Platform – Callinter. It enables enterprises to enhance their Automatic Quality Management and Sales Compliance processes. By analysing voice calls, emails and live chats, Callinter enables businesses to gain a holistic view of their customer interactions more efficiently and effectively. Callinter applies to sales compliance and risks detection; business insights and sales opportunity discovery, and churn detection. Our solutions have been widely adopted in 40+ banks and FSIs, telecom, utilities, government and public sectors.

For more information about our solutions and organisation, please visit www.fano.ai

Position Summary:

As the Business Development Director, you would develop new customers directly with the support from the Solution Consulting team. You are a key player in an energetic team of highly skilled and entrepreneurial professionals, who are ready to disrupt the traditional process of the industry. You should have strong experience in driving complex sales cycles and a successful track record in achieving your targets. You will be rewarded with competitive compensation packages and exceptional growth opportunities.

Key Responsibilities:

• Drive regional sales cycles to meet targets.
• Build and maintain relationships with C-level and operational executives in key accounts.
• Understand client needs and recommend AI solutions to foster long-term partnerships.
• Deliver presentations, demos, proposals, and other sales activities.
• Collaborate with SIs and partners to align solutions with client requirements.
• Stay updated on competitive products and solutions.
• Maintain timely account updates in CRM.

Requirements:

• 10+ years of enterprise software sales experience, with 3+ years selling to large enterprises.
• Proven success in closing multi-year, large enterprise deals.
• Strong connections with senior executives in Financial Services.
• Experience in selling Fintech or customer service solutions (preferred).
• Consistent achievement of sales targets.
• Strong presentation and English writing skills.
• Self-motivated, energetic, and organized.

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