The Job

• Lead a team of receptionists on day-to-day operations and maintain smooth operations in restaurant
• Provide high quality services to the guests
• Be able to coach and develop staff to achieve company goals
• Handle guests' enquiries and complaints by phone or e-mail in a positive and professional manner
• Closely communicate with internal parties for the complaint investigation and follow up with the customers proactively

What You Need

• At least 3 - 5 years of experience in supervisory experience in F&B industry
• Excellent problem solving skills along with outstanding communication and interpersonal skills
• Highly responsible and reliable with a professional presentation
• Positive, passionate, self-motivated, able to work independently and with management skills
• Excellent command of both spoken and written English and Chinese
• Handle guests' enquiries and complaints by phone or e-mail in a positive and professional manner
• Closely communicate with internal parties for the complaint investigation and follow up with the customers proactively

We offer attractive salary and benefits package to the right candidates. Interested parties please apply with full resume, present and expected salary, by clicking Apply Now or contact HR Department at 9175-6222 .

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly according with the employer’s personal data policies, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within six months.