Responsibilities:

• Responsible for all sales activities in store within Hermès standards of image and services worldwide
• Identify customers' needs and develop client relationships
• Achieve sales target and maintain high level of customer service, product knowledge and operational procedures
• Build and maintain long-term relationship with customers by providing excellent customer experience
• Assist with inventory and special projects as needed
• Other duties as assigned

Requirements:

• Minimum 3 years relevant retail management or operations experience in luxury brands or in similar capacity
• Strong motivation towards becoming a Hermès Ambassador and providing excellent customer service
• Strong commitment towards teamwork and able to work in a fast-paced environment
• Excellent in presentation, interpersonal and communication skills
• Good command of Cantonese, English and Mandarin
• Able to commit working shifts, including weekend, nights and holidays