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Are you looking to grow your career in trading support within a fast-paced, dynamic financial environment? Our client, a world-leading commodity broker, is seeking a Trading Support Specialist to provide 1st and 2nd level support for front-office, real-time trading, and market data systems.
Key Responsibilities:
Provide 1st/2nd line support for all trading platforms to both internal and external clients.
Support trading front-end functionality and assist in client onboarding.
Perform exchange reporting and compliance audits.
Manage user & account administration, including risk-approved limit adjustments.
Handle manual trade booking and system outage management.
Act as a liaison between the technology and business teams to communicate system updates and changes.
Continuously review and improve manual processes through automation opportunities.
Work in rotating shifts (6:30 AM – 9:00 PM), with occasional evening, weekend, and holiday coverage.
Ensure compliance with Securities and Futures Commission (SFC) regulations and company policies.
What We’re Looking For:
2+ years of experience working with front-end trading systems and admin tools (e.g., Fidessa, TT, Stellar, CQG, WebICE, CME Direct).
Experience with global exchanges such as ICE, CME, Eurex.
Knowledge of exchange connectivity for global derivatives, commodities, cash, and equity markets.
Proficiency in database queries and Excel for compliance audits and reporting.
1+ years of experience with FIX and bespoke API onboarding.
Strong understanding of market operations, risk management, and regulatory compliance.
SFC Type 2 license (preferred) for dealing in futures contracts.
Comfortable communicating with clients via Tencent WeCom, QQ chatrooms, and other messaging platforms.
If you're passionate about trading systems and thrive in a fast-moving financial environment, apply today!
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