Job Summary

We’re looking for a passionate marketer to bring to life marketing initiatives that will power exponential business growth at Mox, a virtual bank in Hong Kong backed by Standard Chartered in partnership with PCCW, HKT and Trip.com. With more than 550,000 customers since our launch in September 2020, you can be part of a team set to reimagine banking, with the goal of becoming the global benchmark in digital banking.

Key Responsibilities

• Be responsible for marketing initiatives that will drive growth for our card and loan products, working in close collaboration with the Product Teams to plan and execute campaigns to meet business goals.
• Help shape and deliver the overall marketing experience, from the advertising to data driven automated communications, or even creating new in-app engagements to offer customers a better and simpler banking experience.
• Be both left and right minded – analytical making data driven decisions, complemented with the human touch to empathise and touch our customer’s hearts.
• Take a hands-on approach, whether executing marketing materials through fulfilment of rewards, taking cross-team leadership when appropriate to ensure thorough, end-to-end implementation of campaigns and projects.
• Ensure deliverables are accurate, meet expected standards, and compliant to all applicable regulation and governance processes.
• Supervise and nurture direct report(s) to develop talent and our knowledge base as Mox products and what we do is unique from market.
• Actively monitor campaign performance, provide regular reports, and identify optimisation opportunities.
• Track and manage assigned budgets.
• Stay abreast of emerging trends and translate those opportunities into potential marketing activities.
  
  

Skills And Experience

• University graduate with 12+ years of consumer marketing experience in Hong Kong.
• Experience in banking or financial services will be beneficial, with preference for exposure in credit card and/or loan marketing.
• Strong track record in digital marketing, preferably demonstrable knowledge marketing journey design and performance marketing. Hands-on experience with Salesforce Marketing Cloud will be a plus.
• Attention to detail, comfortable with ambiguity, with a flexible mindset able to work under a both a fluid plus fast-paced business and market environment.
• Excellent written and verbal communications in both Chinese and English.
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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