Job Description:

General Support Jobs (Helpdesk)

1. Help desk support – trouble shooting and resolution to application problem.
2. Frontline diagnostic of problem
3. Recommendation on improving performance on the PC & network.
4. Reinstallation of software system when necessary or for new installation of PC hardware / software / services. 
5. Maintaining an updated problem and log change for each network at each user site
6. Periodic virus-checking service.
7. PC Workstation Relocation Services & PC Support
8. PC / Notebook / Monitor installation and configuration
9. Hardware and software technical support, inventory, documentation

OS/Software Support Jobs (NT & general OA software)

1. Software re-installation or re-configuration.
2. Handle general software problems.
3. Data or programs backup (if applicable)

Requirements:

• Solid knowledge in Microsoft Office & Windows
• Self-motivated, hardworking with good interpersonal skills
• Good command of written and spoken English and Chinese
• At least 2 years experiences, have good attitude and willing to learn
• Engineer must be smart, have good presentable skill.