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Senior Tenancy Service Officer/ Tenancy Service Officer (New joiner bonus: $4000)
Provide quality tenancy service to the tenants, and to supervise the CS team
Handle administrative works of Tenancy Service Team
Assist in arranging and organizing activities / events for the tenants
Responsibilities:
To assist Senior Tenancy Service Manager to provide quality tenancy service to the tenants, and to supervise the customer service team
To handle administrative works of Tenancy Service Team and prepare correspondence, reports, circulars and notices, etc.
To pay courtesy visits to the tenants regularly and take care of their needs
To assist in arranging and organizing activities / events for the tenants
To monitor fit-out and reinstatement works of tenants
To coordinate with Technical Team on repairing and maintenance requirements
To handle enquiries, complaints and accident cases of tenants
To act as the key contact person of designated tenants for all relevant tenancy matters
Requirement:
Degree / Diploma in Property Management / Marketing / Hospitality or equivalent academic qualifications
2 years or above tenancy service or property management experience in prestigious commercial buildings
Proficiency in MS Office application
Good communication and interpersonal skills
Good written English and Chinese
Candidates with less experience will be considered as Assistant Tenancy Service Officer
We are an equal opportunity employer and welcome applications from all qualified candidates.
Personal data collected will be treated in strict confidence and used only for recruitment-related purpose. Applicants who have not heard from us within four weeks may consider their applications unsuccessful. All personal data will be destroyed after 24 months.