Job Responsibility:

• Responsible for on-site troubleshooting, installation and commissioning of Video Conferencing System and Audio Visual System
• Support to prepare and maintain the project documentation
• Provide service support and maintenance to end users
• Ensure timely case closure
• Maintain and update service report
• Respond to technical enquiries and resolve technical problems
• Liaise with distributors / Vendors on technical information
• Provide AV product support to customer
• Responsible for product maintenance
• Ensure work quality fulfill customer need
• Report service status to Customer Relationship officer

Job Requirement:

• VTC Graduate / F.5 or above, with at least 2 years’ experience in computer field services 
• Min Diploma in Computer, Communication, Electronic Engineering or any other relevant field of studies
• 1-2 years of relevant experience, preferable with Networking background
• Basic Network Knowledge
• Strong problem-solving skills and communications skills
• Proficient in computer applications, e.g. Word, Excel, PowerPoint & AutoCAD
• Hardworking, Mature, Willing to Learn with good team-work spirit
• Less-experienced or Fresh Graduates will be considered
• Immediately available is preferred

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