Responsibilities:

• Simple Level 1 support

• Manage IT service requests such as software installation, access requests, and account setups.

• Provide deskside support on hardware, software, and applications for user

• Provide support on ad-hoc tasks or projects as per request.

• To follow standards, guidelines, and procedures for system implementation and support 

• Follow procedures, instructions and checklists to complete tasks with good quality

• Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner

 Requirements:

• Diploma or above in an IT-related qualification is an advantage  

• At least 2-3 years working experience in deskside support

• Immediate available will be advanced.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.