Job Description: 

• To assists Service Engineer in services provision.
• To attend customized Network Service Reports, perform fault and Operation management to the established Services

Major Responsibilities: 

• May required to work on 7x24 shift duty
• Conduct network equipment surveillances, troubleshooting and maintenance
• Conduct remote configuration change and update documentation for customer’s network equipment
• Conduct ad-hoc and emergence changes on network equipment configuration when required
• Helpdesk support
• Coordinate with internal relevant parties and customers on activities related to service restoration, planned maintenance, drill or disaster recovery Job Requirement / 

Qualification

• Holder in High Certificate of Electronic Engineering, Computer Engineering, Information Technology or equivalent
• Relevant experience in ICT implementation or maintenance support
• Knowledge on the Network Management tool is an advantage
• Knowledge in Router and switch, firewall
• Good communication skills, with a mature and responsible manner
• Shelf-motivating and able to work under pressure
• Proficiency in spoken and written in both Chinese and English

All information provided will be treated in strict confidence and used solely for recruitment purposes. To apply, please quote current and expected salary and send your CV to [via CTgoodjobs Apply Now]