What you will be doing:

• Develop and enhance the onboarding platform to provide optimal solutions for SME customers.
• Drive the end-to-end delivery and usage of cash products, ensuring alignment with customer needs.
• Conduct market research to understand customer requirements, competitor offerings, and industry trends, using insights to innovate and improve products and processes.
• Develop and manage the roadmap and implementation timelines for differentiated banking solutions.
• Strategize go-to-market plans to ensure successful product launches and monitor customer acceptance through tracking metrics.
• Monitor product performance through analytics and customer feedback, making data-driven decisions for continuous improvement. Foster a culture of innovation within the team, encouraging creative problem-solving and the exploration of new technologies and methodologies.
• Collaborate with internal stakeholders to ensure all products meet regulatory requirements and internal policies.
• Provide support to bank-wide development, including core banking revamp, banking website revamp etc.

What we are looking for:

• Bachelor degree in Business Administration or other relevant disciplines
• Minimum of 5 years' working experience in banking, preferably in SME banking, product management and / or digital product management
• Experienced with senior stakeholder management, and for pushing through initiatives in a challenging environment
• Independent worker with an ability to multi-task under tight timelines
• Driven, willing to challenge the status-quo and be innovative in problem solving
• Strong understanding of banking products and balances between benefit to the bank and benefit to the customer
• Demonstrated ability to manage projects from concept to execution, with a focus on customer experience.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Prior experience in product management – consumer or commercial products – and/or cash management will be a plus

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