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Service Management & Development Officer

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Service Management & Development Officer

Hutchison Telecommunications (Hong Kong) Limited
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Job Highlights

  • Marketing operations, support system enhancement
  • Strong communication skill, good analytical think
  • Experience in telecommunication industry

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand.

We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit www.hthkh.com.

Responsibilities:

  • Manage and design all Marketing programs roll-out operational logistics and preparation in both Mass and Corporate Business
  • Manage end-to-end UAT/PAT to ensure the product, service and system enhancement is working properly before put-live
  • Assist to development and enhancement in Call Centre Service System
  • Participate in Digital Transformation project to contribute towards mapping customer journey and business
  • Support ad hoc project as assigned

Requirements:

  • Higher Diploma or above in Marketing, Business Administration or related disciplines
  • Minimum 2 years’ relevant experience in customer service, marketing and business support, preferably gained in online banking / telecommunication industry
  • Strong communication skill and able to distill complex information and translate into clear indicated actions
  • Good business and service sense, with strong negotiation, planning and organization skills
  • Good analytical thinking, self-motivated and independent judgement and able to deliver under tight timelines
  • Proficient in Microsoft Offices and Chinese Word Processing
  • Good command of both spoken and written English and Chinese
  • Candidate with more experience will be considered as Senior position.

Apart from competitive remuneration package and exciting opportunity for career development within the Group, we provide attractive employee benefits such as free company shuttle, free company SIM card and preferential SIM plan offers, comprehensive medical & insurance schemes, as well as full range of other employee well-being provisions.

Interested parties, please apply with full resume, present and expected salary, by clicking Apply Now. Please quote the reference number on the e-mail subject.

Email: [via CTgoodjobs Apply Now]

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and handled confidentially by authorised personnel for recruitment-related purposes only within the CK Hutchison Group of companies. The personal data of unsuccessful applicants will be destroyed after the recruitment exercise pursuant to the requirements of the Personal Data (Privacy) Ordinance in Hong Kong.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • Insurance plan
  • Medical plan
  • Shuttle bus
Job Function
Location
  • Tsing Yi
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip
Overview

Hutchison Telecom Hong Kong is a leading digital operator in Hong Kong, committed to channelling the latest technologies into innovations that set market trends and steer industry development. We offer diverse and advanced mobile services under the 3, SUPREME, MO+ and SoSIM brands in the consumer market, and are dedicated to developing enterprise solutions in the corporate market under the 3Business brand.

We are currently recruiting exceptional candidates to join our team as we enter the digital era powered by advanced 5G tech. To learn more about us, visit www.hthkh.com.

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