Reports to: Head of Cathay Academy - Leadership & Organisation Development

Department: Cathay Academy (CXA)

As the Learning Lead, you will be responsible for designing, delivering, and maintaining high-quality learning interventions that drive effective skill development, competency enhancement, and behavioural change. You will play a pivotal role in fostering a culture of continuous learning and development across various business units, with a focus on building core workplace competencies. You will also be the one to ensure the development and implementation of structured learning interventions through digital upskilling to continually meet the learners’ needs.

You will work with others to develop and implement core programmes, as well as co-creating modular and flexible solutions to ensure programmes are maintained to the highest standards. You may be working with both in-house stakeholders and external vendors, making this an excellent opportunity for those with vendor selection and stakeholder management experience.

Leverage your expertise in managing full cycle developments of learning programmes and you will be enabling a distinctive “Cathay Way” in team leadership and communication across the organization, ultimately building solid engagement and satisfaction amongst both our customers and our people.

Key Responsibilities

• Create, implement and maintaining learning interventions to produce intended learning outcomes by collaborating with both internal and external stakeholders
• Develop and regularly evaluate structured learning frameworks which address the learning needs of target audiences across their career stages
• Drive the development of core workplace competencies such as Drives Results, Directs Work, Optimizes Work Processes, and Ensures Accountability
• Adapt core curriculums for specific needs across functions, creating advanced versions of programs for specific talent groups and facilitate leadership and organizational development workshops for audiences at the highest levels
• Develop, execute and monitor digital upskilling roadmaps tailored to the evolving needs of various target audiences
• Foster a culture of continuous digital learning by identifying and integrating innovative digital tools and methodologies to deliver impactful learning experiences
• Continuously enhance and maintain learning programmes by analyzing performance metrics and engagement data to ensure high-quality experiences and business effectiveness
• Promote and support learners in adopting new skills which drive measurable outcome by utilizing reinforcement strategies
• Conduct regular meetings with respective business units to identify learning needs and provide guidance while maintaining strong relationships with key stakeholders to ensure alignment of learning initiatives with organizational goals and cultural values
• Deputize for the Head of Cathay Academy - Leadership & Organization Development as required

Requirements

• Degree holder, preferably related to Organisational Development, Learning & Development or related discipline. Relevant certifications in instructional design, training delivery, or learning technologies are an advantage
• Minimum of 8 years of working experience
• Proven experience in designing and delivering learning programs, including both facilitated and non-facilitated interventions
• Demonstrated success in developing and implementing structured curricula and competency-based learning frameworks
• Solid track record in driving digital upskilling initiatives and adopting new learning technologies
• Experience in facilitating leadership and organizational development workshops for senior-level audiences
• Strong instructional design and facilitation skills
• Consultative skills to identify learning needs, provide targeted solutions and drive continuous improvement
• Excellent project management and organizational abilities
• Exceptional interpersonal and stakeholder management skills

Application Deadline: 15 April 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

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