This role supports system-related activities within the digital delivery and transformation team, ensuring the design and implementation of business requirements, resource planning, process re-engineering, UAT testing, and user training. It focuses on developing new digital platforms, improving legacy systems, and collaborating with internal and external stakeholders to enhance productivity and customer satisfaction.

Client Details

My client is a leading insurance and financial services provider in Asia, offering comprehensive life, health, and retirement solutions. It focuses on customer-centric innovation, digital transformation, and sustainable practices. With a strong regional presence, it aims to empower individuals and businesses to achieve financial security and well-being. With their rapidly expanding business, they are continuously innovating and enhancing their digital platforms to provide top-notch services. They are currently seeking a skilled Business Analyst to join their IT - Digital & Design Experience team, contributing to their mission of delivering exceptional digital solutions and improving operational efficiencies

Description

• Support the development, implementation, and maintenance of new digital platform projects.
• Assist in gathering, analyzing, and documenting business requirements.
• Collaborate with end users to ensure systems meet their needs.
• Prepare documentation, including test plans, business requirement metrics, test cases, daily status reports, and UAT completion certificates.
• Develop training materials and conduct user training for system implementation.
• Identify areas for improvement in existing processes/systems and propose enhancements to improve the buying journey experience and efficiency.
• Assist in gathering, analyzing, and documenting business requirements.
• Collaborate with end users to ensure systems meet their needs.
• Coordinate and support testing, including preparing test plans, test cases, and conducting tests.
• Develop training materials and conduct user training for system implementation.

Profile

• Bachelor's degree in IT, Computer Science, Business, Finance, or a related field
• Minimum of 4 years of relevant working experience.
• Basic knowledge of insurance and pensions is an advantage.
• Strong analytical, problem-solving, planning, and implementation skills.
• Proficient communication skills in both Chinese and English

Job Offer

• Exciting Project Opportunity
• Medical Benefits
• Dynamic Team

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Wylie Ng +85236022400.