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Senior / Client Service Officer (Learning Centre Operation)

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Senior / Client Service Officer (Learning Centre Operation)

Explorer Island
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We are looking for the right candidates to join our young, friendly Customer Servicing team.


Our cultures:
1. Friendly Environment
2. Work Hard, Play Harder
3. Collaborative: Teamwork Makes the Dream Work

Benefits :

  • 13 days  paid annual leave

  • Paid  birthday leave

  • 17 days  paid public/centre holidays

  • 5-day  work week with regular days off on Sunday & Monday

  • Competitive  Base Salary with Attractive Bonus Scheme

  • Career Development and Progression

  • Study  Grant

Requirements:

  • Passionate in education field, LOVE children

  • Diploma or above with at least 1 year working experience preferred (Fresh graduates will also be considered, more important is your ability to learn and have a positive attitude)

  • Work experience in learning centre is an absolute advantage

  • Fluent in English, Cantonese and Mandarin

  • Good communication skills, warm, patient, customer-oriented, organised, mature and detailed-minded

  • Willing to work flexible hours or in shift

Responsibilities:

  • Greet customers and create a positive first impression, ensuring a warm, happy and inviting atmosphere in the centre

  • Engage with customers to understand their needs, answer inquiries, and provide course consultation

  • Work closely with NETs to monitor student progress and schedules

  • Ensure smooth day-to-day operations, and maintain a clean and organised centre environment

  • Assist in events, curriculum coordination, supplier liaison, and other administrative works

  • Issue invoices and maintain cash register

(Salary is reflective of experience. Interested applicants should send email with a cover letter and resume with expected salary. Only short listed candidates will be contacted for an interview; however, all applications will be kept on file for 6 months. All application information will be treated in strict confidence and used only for recruitment purposes.)

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Tseung Kwan O
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent

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