About the role

Our client, a US buying office, is seeking a detail-oriented and experienced Quality Specialist/Quality Manager - Lab Testing with expertise in baby and children' furniture(HOME) to join their QA Team. This position is critical in lab tests, delivering safe, high-quality furniture for babies and children, ensuring customer trust and satisfaction.

What you'll be doing

• Develop Internal Standards : Collaborate on the creation and implementation of internal standards and procedures in alignment with US/EU safety regulations, performance requirements, and client protocols.

• Monitor Regulatory Changes : Stay informed of updates to US/EU regulations and standards, ensuring quality protocols are adapted accordingly.

• Technical Support for Product Development : Provide technical guidance and risk assessments to support internal teams during the development stages of new products.

• Cross-Functional Collaboration : Work closely with internal teams to manage projects related to regulatory compliance and quality assurance.

• Documentation and Compliance Accuracy : Maintain detailed and accurate testing records, spreadsheets, and technical documents while verifying artwork, instruction manuals IM, and labels for legal compliance and technical specs accuracy.

• Sample Management : Collaborate with factories and third-party laboratories (ASIA) on sample drawing, submission, and inspection processes to maintain high testing standards.

• Product Testing, Safety Compliance and Certification Oversight : Arrange product lab testing and certifications processes for customer orders, in accordance with established quality and product safety requirements, ensuring compliance with relevant regulations and standards. Also ensuring effective communication and issue resolution with third-party laboratories, factories, and internal teams.

• Third-Party Laboratory Collaboration : Partner with third-party laboratories (primarily in Asia) to conduct product testing, risk assessments, and secure timely product safety certifications.

• Factory Communication and Compliance Support : Facilitate communication with factories regarding product testing requirements and offer technical assistance to factories to ensure product compliance with regulatory and quality standards.

• Contractor Assessments : Evaluate contractor adherence to standards such as SMETA and SCAN, ensuring proper implementation and alignment with compliance requirements.

• Customer & Ad-Hoc Support : Provide requested technical information, reports, and certifications to customers, and perform additional duties as needed to support quality assurance initiatives.

What we're looking for

• Diploma and above academic qualifications in Qualities Studies and related disciplines, relevant professional certification in quality management are an advantage.

• 5+ years solid working experience in a quality assurance, lab test or similar roles within the furniture and sleep room manufacturing industry, particularly in HOME - Baby and Children's furniture.

• Experience in the US market is considered an asset.

• Excellent understanding of of quality management principles, tools and techniques, product knowledge, costing, planning and the supply chain.

• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making and continuous improvement.

• Excellent communication, presentation and interpersonal skills to effectively liaise with stakeholders at all levels.

• Good command of written and spoken Cantonese, English and Mandarin.

• Proficient in using MS office & Excel. 

• Organized, strong attention to detail and a proactive, results-oriented approach.

• Good working attitude, self motivated, adaptable and maintain professionalism, ability to work independently and work collaboratively across teams to deliver results.

• Willing to travel to China & Overseas to visit clients/ suppliers/ factories (if applicable).

• Candidates with less experience will be considered as Quality Officer.

• Immediate available/ short notice candidate is highly preferred.

What we offer

5-days work, flexible work arrangements including Work from Home and Flexible work hours, competitive salary packages, healthy work-life balance work culture will be offered to right candidates, interested parties, please email resume with your expected salary to [via CTgoodjobs Apply Now] for application. And view more on https://hkichrs.com.hk/main/joblist.php.

About us

HKIC Human Resources Services' is a leading specialist professional recruitment consultancies. Established in 1990 and stemmed in Hong Kong, we continue with providing comprehensive Human Resources services to our clients including Entry to Top level Management Recruitment, Temporary and Permanent Recruitment, Staffing and Human Resources Solutions, Payroll Services and Expert Network Services.

( Licence no: 77132)

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