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Live Commerce & Operations Lead - Wet Market Express

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Live Commerce & Operations Lead - Wet Market Express

Hong Kong Technology Venture Company Limited
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Job Highlights

  • 2 years of experience in e-commerce, live commerce / marketplace operations
  • Availability for shifts, including weekends and nights

What You will be Doing

  • Organize daily live shopping shows by working closely with hosts, vendors, and technical teams to boost engagement and sales, while creating innovative formats to increase conversion rates and foster customer trust
  • Oversee platform operations to ensure inventory synchronization with vendors and real-time order fulfillment, promptly resolving any operational challenges
  • Train wet market merchants on effective live selling techniques and partner with the IT team to improve operational tools
  • Evaluate metrics from live shows and key performance indicators (KPIs) such as viewership, conversion rates, fulfillment speed, and returns
  • Collaborate with the marketing team for promotional initiatives and the logistics team to ensure timely delivery

Who is Our Right Fit

  • At least 2 years of experience in e-commerce, live commerce, or marketplace operations, preferably in fresh food or retail
  • Adaptable and proactive, with the ability to thrive in a fast-paced environment and inspire team performance
  • Availability for shifts, including weekends and nights, to align with wet market hours and peak live commerce activity
  • Fluent in Cantonese, effectively connecting technology with traditional wet market cultures
  • Enthusiastic about merging the "wet market hustle" with digital convenience and efficiency

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Examination leave
  • Family-friendly Leave
  • Flexible working hours
  • Insurance plan
  • Marriage leave
  • Medical plan
  • PRC holidays
  • Shuttle bus
  • Social / Recreation & Sports Facilities
  • Special / extra leave
Job Function
Location
  • Tseung Kwan O
Work Model
  • On-site / At the workplace
Industry
Experience
  • 2 years - 20 years or above
Career Level
  • Middle management level
Education
  • Master's degree
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

Hong Kong Technology Venture Company Limited is a Hong Kong listed company (SEHK: 1137)

The Group currently engages in the development of Hong Kong's largest 24-hour online shopping mall, HKTVmall, providing an "one-stop shop" platform to people in Hong Kong, including entertainment, online shopping, delivery service and impressive customer experience. The Group has set up another business in 2020 – Shoalter Technology Limited (“Shoalter”) – a technology provider on eCommerce solution aiming to enable any traditional supermarkets or retailers locally and globally to enter into digital retailing successfully.

Aiming to seize the opportunity in eCommerce and technology development, it’s your turn now! Welcome you to join HKTV Group NOW to create a new career peak under the leading eCommerce and technology brand in Hong Kong.
Being a HKTVer, You Can Enjoy

Competitive salary with attractive Talent Benefits, including:

  • 16 - 24-day annual leave, marriage, maternity, paternity, exam, birthday leave*, 2-day family care leave*, full pay sick leave and compassionate leave
  • Five-day week with flexi working hours before 10.00 am for selected functions in TKO office
  • Talent 20% Off Purchase Discount Program
  • Medical and life insurance coverage
  • Comprehensive dental benefit
  • Attractive education partnership allowance
  • Professional training and career advancement opportunities
  • Free morning bus from selected districts (such as Tuen Mun, Tsuen Wan, Shatin, etc.) to office
  • Free round-trip shuttle bus service to the nearest MTR stations 3 times per hour
  • Over 300,000 square feet headquarter, well equipped with self-run canteen, relaxing collaboration area

*for Talents with over 1-year employment

We hope to see all high caliber talents joining this unparalleled e-commerce platform very soon.

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