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Customer Service Officer

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Customer Service Officer

Bank of China (Hong Kong) Limited
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Responsibilities:

  • Champion the one-stop personal banking services at branches

  • Deliver quality customer services through counter transactions

  • Identify existing and prospective customers’ needs of financial services, including both products and services

  • Grasp opportunities to cross-sell appropriately

  • Ensure compliance requirements are strictly observed and followed, contribute as part of the Bank's bigger anti-money laundry (AML) team

  • Support back-end branch operations

Requirements:

  • Secondary School graduate or above

  • Possesses customer servicing experiences, candidates with previous bank counter servicing experiences a definite advantage

  • Strong sense of result orientation

  • Strong in delivering quality services to diverse customer types

  • Outgoing, proactive and with strong eagerness to learn

  • Strong communication skills and attention to details

  • Proficiency in English and Cantonese as well as fluency in Putonghua

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More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Tai Kok Tsui
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • N/A
Education
  • N/A

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