ACCOUNTABILITIES:

• Undertake any projects/duties as assigned by the Telesales Manager or Direct Sales Channel Manager.
• Act as Tele Sales customers’ main contact , responding and satisfying their sales and post sales requirements.
• Build a strong client relationship to ensure that the account performs and grows to its maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
• Manage a portfolio of customers via telephone: Make telephone calls to existing customers on a regular pre-defined call cycle to secure new business and to ensure that individual agreed targets are achieved.
• Provide customer-oriented service at all times relating to specific sales issues.
• Liase closely with Sales Channels and other departments to ensure that a full cost-effective service is maintained and that target for the area is achieved.
• Ensure co-operation with other members of the sales team and throughout the sales force.
• Carry out any task that is required by his or her superiors from time to time.

YOUR PROFILE:

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Analyzes and resolves complex cross-functional issues.
• Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
• Excellent communicatio

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Job Type: Full-time

Pay: $18,000.00 - $20,000.00 per month

Schedule:

• Monday to Friday

Work Location: In person

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