A leading FMCG brand is looking for a Telesales Representative in driving sales and maintaining customer relationships through phone-based interactions.

Client Details

A leading FMCG brand is looking for a Telesales Representative in driving sales and maintaining customer relationships through phone-based interactions.

Description

• Contact potential and existing customers to promote FMCG products.
• Present product benefits and close sales deals over the phone.
• Identify new sales opportunities and follow up on leads.
• Persuade customers to purchase by understanding their needs and offering tailored solutions.
• Accurately process orders and update customer information in the database.
• Handle customer inquiries, complaints, and objections professionally.
• Provide after-sales support to ensure customer satisfaction.

Profile

• Proven experience in telesales or customer service, preferably in FMCG.
• Strong communication and negotiation skills.
• Ability to work in a fast-paced, target-driven environment.
• Able to handle customer objections and rejections.
• Excellence communication skills in Cantonese, Mandarin and English.

Job Offer

• 5 days work
• Attractive staff benefit scheme

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Smania Wu on +852 2848 4702.