We are looking for a Wellness Concierge based at Island Shangri-La, Hong Kong!

As a Wellness Concierge, we rely on you to:

• Meet and greet customers with positive and friendly attitude from arrival through departure
• Perform check in for guests according to their scheduled appointments
• Provide detailed descriptions of wellness treatments, packages, services, facility features and hours of operation
• Handle reception duties, including cashiering, class management, walk-in/phone and online inquires, complaints and other ad-hoc duties
• Conduct inventory stock takes of equipment and merchandises monthly and when required
• Assist and perform various demonstrations and events

We are looking for someone who has:

• Diploma or above in Hospitality Management or other related disciplines
• Relevant experience in luxury Hotels or Spa would be an advantage
• Customer-oriented individuals with strong interpersonal skills
• Good command of spoken English, Cantonese and Putonghua
• Fresh graduates are welcomed

 

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8780 / 2733 8920
E-mail:  coehr.hk@shangri-la.com
Website: www.areyoushangri-la.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.