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Assistant Information Technology Manager / Senior IT Officer

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Assistant Information Technology Manager / Senior IT Officer

Kowloon Shangri-La, Hong Kong

We are looking for an Assistant Information Technology Manager / Senior IT Officer based at Kowloon Shangri-La, Hong Kong!

As an Assistant Information Technology Manager, we rely on you to:

  • Assist I.T. Manager in maintaining computer hardware peripherals and application software, including interfaces, for the continuous and trouble-free hotel’s computer system operation
  • Monitor hotel network and guest network infrastructure and to ensure data integrity and systems stability
  • Study and evaluate new products, software packages and various system patches and propose implementation schedule to I.T. Manager
  • Conduct operation training to users on efficient utilization of application systems and provide technical training
  • Control system security, maintain accurate users accounts and access rights update, review system backup process and schedule disaster recovery drill
  • Carry out any other reasonable duties and responsibilities as assigned by I.T. Manager
  • Support other ad-hoc business assignments as required

We are looking for someone who has:

  • Degree holder in Computing, Information Technology, or related disciplines
  • At least 5 years of diverse experience on infrastructure projects, system application and share service support, experience in hospitality industry is an advantage
  • Proven track record in leading an I.T. Share Service (IT Service Center) team for supporting the operations
  • Good knowledge and hands-on experience in networking / server projects
  • Effective negotiation and vendor management skills with excellent organizational and time management skills
  • Holder of Microsoft certification or ITIL would be definitely an advantage
  • Good command of written and spoken English and Chinese
  • Candidates with less experience will be considered as Senior IT Officer

 

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director, Talent Management & Acquisition (Hong Kong)
Kowloon Shangri-La, Hong Kong
64 Mody Road, Kowloon, Hong Kong
Tel: (852) 2733 8920 / 2733 8780
WhatsApp: (852) 5582 8849 
Email: coehr.hk@shangri-la.com
Website: www.areyoushangri-la.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Compassionate leave
  • Dental plan
  • Discretionary bonus
  • Free duty meal
  • Insurance plan
  • Marriage leave
  • Medical plan
Job Function
Location
  • Tsim Sha Tsui East
Work Model
  • On-site / At the workplace
Industry
Experience
  • 3 years - 7 years
Career Level
  • Non-management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
Overview

The award-winning Kowloon Shangri-La, Hong Kong boasts 688 spacious and elegant guestrooms offering modern conveniences and luxurious comfort. Seven acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. Other facilities include a fully equipped Health Club, a 24-hour Business Centre and 15 function rooms.

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