Market Services Specialist
Job Highlights
- Transactions Processing and Workflow Management
- BS/BA degree
- Strong communication and analytical skills
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.
Brown Brothers Harriman (“BBH”) is an award-winning provider of global custody, fund accounting and administration, foreign exchange, securities lending and technology solutions for many of the world’s leading asset managers and financial institutions.
The BBH Markets Group provide servicing and operational coverage across three time zones for FX Trading of the Firm as well as clients’ Securities Lending activities. Market Services within Service Delivery in Asia serves as an integral part of BBH’s Global Operating Model in supporting Asia time zone and regional markets activities.
RESPONSIBILITES:
Transactions Processing and Workflow Management
- Supporting regional FX Operation activities and facilitate Securities Lending related inquiries
- Liaise with counterparties, regional sub-custodians to facilitate smooth execution or settlement
- Trade entry, reconciliations, confirmation and reporting
- Perform and review daily production and controls to ensure quality and timeliness
- Coordinates intraday and end of day prioritization, escalation and reconciliation
- Monitors and assists in the resolution of issues and inquiries
Quality Control / Assurance
- Ensure accurate and timely processing of transactions related to responsible products
- Identification and prompt escalation of any potential exposure items to mitigate risk exposures
- Communicating professionally and effectively to alleviate or resolve issues
- Ensuring adherence to all established policies, procedures and controls
- Act as a risk control agent in the Market Services arena
Client Service
- Prompt respond to internal and external inquiries or requests (emails and phone calls)
- Functional and/or client dedicated mailbox monitoring
- Close collaboration with all internal groups to facilitate request handling and effective issues resolution
- Be familiar with department, firm and industry initiatives affecting our clients
- Gain sufficient knowledge to anticipate questions and/or issues raised by our clients
- Subject Matter Expertise to assist in attracting and retaining clients
Requirements:
- BS/BA degree
- Prior FX / Securities Lending operations experience or global custody related background preferred but not essential
- Strong communication and analytical skills
- Ability to multi-task, manage competing priorities and meet various deadlines
- Ability to work independently as well as in a team environment
- Display client service mindset
- Strong attention to detail
- Willingness to provide coverage during Hong Kong bank holidays
- MS Office proficiency required
We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.
About BBH:
Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.
We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.
We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.
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